wingo games

wingo games App support

Contact
+91 0990209788

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The wingo games:

Q1: How to log in after installing the wingo games?

To log in, enter your registered mobile number and verify the OTP (One-Time Password) sent to your device. This will securely authenticate you without the need for a password or email. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you're still unable to receive the OTP after clicking "send," wait for the allotted time to pass and then contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active account number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly.

Most Asked Questions Related To Withdraw In The wingo games:

Q1: What is the minimum withdrawal amount in the wingo games?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals can only be made from the money earned through gaming activities, and not from bonus amounts. This allows users to cash out their winnings earned from gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a rare exception to the app's generally efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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